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Frequently Asked Questions

I NEED THIS LIKE YESTERDAY - CAN YOU GET THIS BACK TO ME ASAP?

 

Not sure about yesterday, but we can get it to you tomorrow.Rush jobs are hard on everyone, but we’re not magicians. Depending on your project and your deadline we can put you on the top of our urgent list. That said ... waiting around till the last minute to get the job done isn’t good practice, so give us a call and let’s get you scheduled.

 

I ALREADY HAVE SOMETHING WRITTEN - CAN YOU JUST SPRUCE IT UP A BIT?

 

Not a problem! Working with what you have makes it easier for us to perfect your tone. Put this in here, change a few words there, replace that comma with an exclamation mark and ... Voila! It’s done.

 

 

WHAT KIND OF WRITING DO YOU DO?

 

We manage professional and informal writing very well. Let’s call it “professionally informal”. It’s precise, engaging and makes for a great read. We make a point of keeping our writing simple.

 

 

WHAT IF I DON'T LIKE WHAT YOU'VE DONE?

 

Are you serious? Not like it? Really?

In that case you should know that ... Writing is a process. Rewriting, editing and proofreading are all parts of that process, that’s why we always include a free edit if needed.

 

 

THIS IS REALLY IMPORTANT AND MAY TAKE SOME TIME TO COMPLETE, WE'RE GONNA BE DOING A LOT OF REVISIONS TO DEVELOP THIS PROJECT. WOULD YOU DO THAT SORT OF WORK?

 

Sure! That actually makes the job fun. Of course this is only done for marketing and copy projects as they usually require a lot of back and forth to ensure that everything is ideal.

 

 

IS A DEPOSIT REQUIRED?

 

Yes. We collect a 50% deposit on projects TT $1500 and up. This payment puts you on our project schedule. The payment balance is collected upon completion. For smaller projects full payment is required in advance.

 

 

HOW LONG DOES IT TAKE TO COMPLETE A PROJECT?

 

That depends on the size of your project. Some projects may take a couple of weeks. While others may take 2 – 3 hours, but no project is officially complete until everyone is happy.

 

 

ARE THERE ANY SUBJECTS YOU WON'T WRITE ABOUT?

 

Not really. You want it written, we’ll do it. As long as it isn’t illegal, hate filled or discriminatory in any way.

 

 

WHO OWNS THE WRITING YOU PRODUCE?

 

Once payment is made in full ... You do. We’ll probably just ask you to use it as one of our sample work.

 

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